Ord Minnett Security Centre

Ord Minnett is dedicated to keeping our client data and accounts safe from cyber threats, ranging from simple email scams through to sophisticated hacking attempts.

Top tips on protecting your information and money

We take your security seriously. In 2024, Australia’s National Anti-Scam Centre found losses to scams totalled an incredible $2 billion. It is vital you protect your personal information to help safeguard your finances.

Tips to safeguard your accounts and money include:

Use strong, unique passwords:

Avoid using the same password across multiple accounts. Use long passwords with a mix of letters, numbers, and symbols, or consider a password manager to keep track securely.

Avoid clicking unknown or suspicious links:

Do not click unknown links or download any unknown attachments from sources that are not trustworthy.

Beware of phishing scams:

Be cautious of emails, calls, or texts asking for personal or financial information. Legitimate institutions will never ask for sensitive details via these channels.

Secure your devices:

Use PINs, biometrics, and auto-lock functions on your smartphones, tablets, and computers.

Shred personal documents:

Physically destroy documents with sensitive information before discarding them.

Monitor your accounts frequently:

Check your bank and investment accounts regularly to spot any unusual transactions early.

Avoid public Wi-Fi for financial transactions:

Don’t log into banking or investment accounts on unsecured networks.

Be cautious with sharing personal information:

Limit the information you share online and on social media, particularly details like your mobile phone number, email address, birthday, residential address, or full name.

We won’t request your personal information

Remember, Ord Minnett will never:

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Ask for your Holder Identification Number (HIN)
Ask for your Ord Minnett password
Send unsolicited emails or SMS messages asking you to click on a link to verify your account details
Pressure you into making immediate financial decisions or providing personal information urgently
Request remote access to your computer

What we are doing to protect you

We work hard to keep our client information secure.

Ord Minnett invests in leading-edge security technologies, products and systems, and is supported by a dedicated cybersecurity team to protect and monitor your personal information 24/7.

The cybersecurity team are set up to detect any unauthorised, unusual, or malicious activity across all our systems and data.

When transacting via our client portal, we implement MFA to add an extra layer of security to your accounts.

Ord Minnett continuously monitors the evolving threat landscape to adapt our security measures and protect against new risks.

Tips, links & information

For more detailed information and resources on cybersecurity, we encourage you to visit the following trusted Australian government websites:

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We also recommend staying informed about common online scams and security threats through reputable news sources and cybersecurity websites.

Reporting suspicious activity

If you believe your account has been compromised or you have encountered a suspicious communication that appears to be from Ord Minnett, please contact us immediately by speaking with your adviser directly, or contact the team on 1800 221 797 or via the button below.